Evaluating Websites of Conservation Labs in Museums using Fuzzy Multi-Criteria Decision Making theories

Authors

  • Katerina Kabassi Ionian University
  • Athanasios Botonis TEI of Ionian Islands
  • Christos Karydis Ionian University

DOI:

https://doi.org/10.31449/inf.v44i1.2689

Abstract

The museums’ conservation labs and the treatments on the artefacts, many times are overlooked and are not obvious for the public. Nevertheless, their content may be of interest to students, researchers, archaeologists, tourists, artists for further education and preservation guidelines purposes. In this paper we evaluate the electronic presence of museums’ conservation labs using both empirical and inspection methods of evaluation. For this purpose, a combination of Analytic Hierarchy Process (AHP) and Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) is used to implement an evaluation experiment that combines inspection and empirical methods of evaluation. The proposed scheme of evaluation that implements a combination of methods and decision making theories has been used for evaluating the 29 websites of museum’s conservation labs and ranks them taking into account their content, usability and functionality.

Author Biographies

Katerina Kabassi, Ionian University

Katerina Kabassi is currently an Associate Professor and Head the Department of Environment, Faculty of Environment, Ionian University (Greece). She received a first degree in Informatics (1999) and a D.Phil. (2003) from the Department of Informatics, University of Piraeus (Greece). She has authored more than 110 articles, which have been published in international/national journals, books and conferences. She has served as a member of Program Committees in more than 150 conferences and/or reviewer in more than 160 conferences. Additionally, she has served as reviewer in 27 international journals. Her current research interests are in the areas of Multi-Criteria Decision Making, Personalised Software, Environmental Informatics, Knowledge-based Software Engineering, Human Computer Interaction, Web-based Information Systems and Educational Software.

Athanasios Botonis, TEI of Ionian Islands

Athanasios Botonis holds two bachelor degrees, one in Physics from the Aristotle University of Thessaloniki and one in Conservation of Antiquities & Works of Art from the TEI of Ionian Islands.  He has worked as a teacher of Physics for many years but lately his interest is in combining his degrees and works in the Conservation of Antiquities & Works of Art as well as in physicochemical analyzes.

Christos Karydis, Ionian University

Dr. Christos Karydis is an assistant professor at the Ionian University.  He is also teaching at the University of Aegean (MSc Applied Archaeological Science) and at the MSc Programme ARCHMAT at the Aristotle University of Thessaloniki. After his first degree in Conservation (BA Hons) from De Montfort University, UK he trained in textile conservation at the TCC- University of Southampton, UK (one year).

References

Büyüközkan D., D. Ruan. 2007. Evaluating government websites based ona fuzzy multiple criteria decision-making approach. International Journal ofUncertainty, Fuzziness and Knowledge-Based Systems, 15(3): 321–343.

Chen C.T. 2000. Extensions of the TOPSIS for group decision-making under fuzzy environment. Fuzzy Sets and Systems, 114: 1-9

Cunliffe D., E. Kritou, D. Tudhope. 2001. Usability evaluation for museum web sites. Museum Management and Curatorship, 19(3): 229-252.

Davoli P., F. Mazzoni, E. Corradini. 2005. Quality Assessment of Cultural Web Sites with Fuzzy Operators, Journal of Computer Information Systems, 46(1): 44-57.

Di Blas N., M.P. Guermand, C. Orsini, P. Paolini. 2002. Evaluating the Features of Museum Websites. In: Museums and the Web 2002: Selected Papers from an International Conference (6th, Boston, MA), April 17-20.

Dyson M. & K. Moran. 2000. Informing the design of Web interfaces to museum collections. Museum Management and Curatorship, 18: 391–406.

Garzotto F., M. Matera, P. Paolini. 1998. To use or not to use? Evaluating usability of museum web sites. In Proceedings of Museums and the Web ’98, Toronto, Canada. Retrieved April 2016: http://www.museumsandtheweb.com/mw98/papers/garzotto/garzotto_paper.html

Harms I. & W. Schweibenz. 2001. Evaluating the usability of a museum Web site. In D. Bearman, & J. Trant (Eds.), Museums and the Web (pp. 43–54). Pittsburgh, PA7 Archives and Museum Informatics.

Hwang C.L., K. Yoon. 1981. Multiple Attribute Decision Making: Methods and Applications. Springer-Verlag, New York. http://dx.doi.org/10.1007/978-3-642-48318-9

Jadhav S., R. Sonar, 2011. Framework for evaluation and selection of the software packages: A hybrid knowledge based system approach. Journal of Systems and Software, 84: 1394–1407

Kabassi K. 2017. Evaluating Websites of Museums: State of the Art. Journal of Cultural Heritage (Elsevier), 24: 184-196.

Karoulis S., S. Sylaiou, M. White, 2006. Usability Evaluation of a Virtual Museum Interface, INFORMATICA, 17(3): 363–380.

Lewis C.L., J. Rieman. 1994. Task-centered User Interface Design: A Practical Introduction, Boulder: University of Colorado.

Mohamadali N.A., J. Garibaldi. 2011. Comparing user acceptance factors between research software and medical software using AHP and Fuzzy AHP. In: The 11th Workshop on Computational Intelligence, 7 - 9 September 2011, Kilburn Building.

Mulubrhan F., A. Akmar Mokhtar, M. Muhammad. 2014. Comparative Analysis between Fuzzy and Traditional Analytical Hierarchy Process. MATEC Web of Conferences 13

Nagpal R., D. Mehrotra, P. Kumar Bhatia, A. Sharma, 2015. Rank University Websites Using Fuzzy AHP and Fuzzy TOPSIS Approach on Usability. International Journal of Information Engineering and Electronic Business, 1: 29-36.

Nilashi M., N. Janahmadi. 2012. Assessing and Prioritizing Affecting Factors in E-Learning Websites Using AHP Method and Fuzzy Approach. Information and Knowledge Management 2(1): 46-61

Purday J. 2009. Think culture: Europeana.eu from concept to construction. The Electronic Library, Vol. 33(2): 170-180. Available: http://dx.doi.org/10.1108/02640470911004039

Reeves T.C. 1993. Evaluating technology-based learning, In G.M. Piskurich (Ed.), The ASTD Handbook of Instructional Technology. McGraw-Hill, New York. 15: 1–32.

Saaty T. 1980. The analytic hierarchy process. New York, McGraw-Hill.

Sirah S., L. Mikhailov, J. A. Keane. 2015 PriEsT: an interactive decision support tool to estimate priorities from pair-wise comparison judgments. International Transactions in Operational Research, 22(2): 203–382

Soleymaninejad M., M. Shadifar, A. Karimi. Evaluation of Two Major Online Travel Agencies of US Using TOPSIS Method. Digital Technologies, 2(1), (2016), 1-8

Sweetnam M. S., M. Agosti, N. Orio, C. Ponchia, C.M. Steiner, E.-C. Hillemann, M. Siochrú, S. Lawless. 2012. User needs for enhanced engagement with cultural heritage collections. Proceedings of Second International Conference TPDL, Paphos, Cyprus, September, 23 – 27: 64 – 75. Available: https://dx.doi.org/10.1007/978-3-642-33290-6

Sylaiou S., V. Killintzis, I. Paliokas, K. Mania, P. Patias. 2014. Usability Evaluation of Virtual Museums’ Interfaces Visualization Technologies. In R. Shumaker and S. Lackey (Eds.): VAMR 2014, Part II, LNCS 8526, (2014), 124–133, 2014. © Springer International Publishing Switzerland

Tiwari N. 2006. Using the Analytic Hierarchy Process (AHP) to identify Performance Scenarios for Enterprise Application, Computer Measurement Group, Measure It, 4(3).

Vavoula G., M. Sharples, P. Rudman, J. Meek, P. Lonsdale, P. 2009. Myartspace: Design and evaluation of support for learning with multimedia phones between classrooms and museums. Computers and Education, 53 (2): 286-299.

van Welie M., B. Klaasse. 2004. Evaluating Museum Websites using Design Patterns. Technical report number: IR-IMSE-001, December 2004, Vrije Universiteit, Amsterdam

Wubs H., F. Huysmans. 2006. Click to the past. The Netherlend Institute for Social Research. [Online]. Available: http://www.scp.nl/english/Publications/Summaries_by_year/Summaries_2006/Click_to_the_past

Zhang W. 2015. Group-Buying Websites Evaluation Model Based on AHP-TOPSIS under the Environment of Multi-Attribute Decision-Making. International Journal of Multimedia and Ubiquitous Engineering, 10(7): 31-40

Zopounidis C. 2000. Foreword: Special issue on artificial intelligence and decision support with multiple criteria. Computers & Operations research. Vol. 27, (), 597-599.

Zopounidis C. 2009. Knowledge-based multi-criteria decision support. European journal of operational research, 195: 827-828.

Downloads

Published

2020-03-15

How to Cite

Kabassi, K., Botonis, A., & Karydis, C. (2020). Evaluating Websites of Conservation Labs in Museums using Fuzzy Multi-Criteria Decision Making theories. Informatica, 44(1). https://doi.org/10.31449/inf.v44i1.2689

Issue

Section

Regular papers