ZHANG, Baohua; ZHANG, Sanbao; ZHANG, Chaojie. Optimization Strategy of Customer Relationship Management based on Big Data Analysis. Informatica, [S. l.], v. 48, n. 14, 2024. DOI: 10.31449/inf.v48i14.5175. Disponível em: https://puffbird.ijs.si/index.php/informatica/article/view/5175. Acesso em: 22 jun. 2025.