MASSARO, Alessandro; MARITATI, Vincenzo; GALIANO, Angelo. Automated Self-learning Chatbot Initially Build as a FAQs Database Information Retrieval System: Multi-level and Intelligent Universal Virtual Front-office Implementing Neural Network. Informatica, [S. l.], v. 42, n. 4, 2018. DOI: 10.31449/inf.v42i4.2173. Disponível em: https://puffbird.ijs.si/index.php/informatica/article/view/2173. Acesso em: 23 jun. 2025.